CCNP TSHOOT FAQ: IP Communications Troubleshooting Q1. What IP telephony component provides translation between VoIP and non-VoIP networks? A. Gatekeeper B. Gateway C. Call agent D. MCU Answer: B Q2. What protocol does a Cisco Catalyst switch use to inform an attached Cisco IP Phone of the VLAN to which the phone belongs? A. NTP B. DHCP C. CDP D. TFTP Answer: C … [Read more...]