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You are here: Home / Juniper / SERVICED_CONNECTION_ERROR

SERVICED_CONNECTION_ERROR

June 18, 2016 by Marques Brownlee

The remote client closed the connection when data was expected. This is relevant only to GGSN (Gateway GPRS Support Node), and only applies to M, MX and T series routers.

The problem related to this syslog message is described in the following sections:

The SERVICED_CONNECTION_ERROR message is logged each time the remote closed a connection instead of sending data.

When a SERVICED_CONNECTION_ERROR event occurs, a message similar to the following is reported:

serviced[3183]: SERVICED_CONNECTION_ERROR: picd_sock_read_cb: read failed: Unknown error: 0
serviced[68665]: SERVICED_CONNECTION_ERROR: picd_sock_read_cb: read failed on fd 16 (context 0x8310000, con 0x8319180): Unknown error: 0

The cause is due to an internal error.

Examine the following output to help determine the cause of this message:

show log messages
show log spd
show system core-dumps

Look for any related events that occurred at or just before the SERVICED_CONNECTION_ERROR message. For example, there may have been a core dump file generated.

Check the system core-dumps output to see if there was a core file generated. If so, a case with your technical support representative will need to be opened and the core file will need to be uploaded to the Juniper FTP site under that case for analysis.

Related

Filed Under: Juniper Tagged With: GGSN, serviced

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