This article describes the issue of the Junos Pulse Connection status icon, on the Windows Mobile, being shown as connected, even though the user's session has timed out on the SA device. Scenario: Windows Mobile users launch the Junos Pulse mobile client and uses SAM (Secure Application Manager) for resource access. After the Junos Pulse client is launched, the … [Read more...]
How to uninstall Junos Pulse by using a script via the command line
How to uninstall the Junos Pulse client, from a Windows based PC, by running a script. If a customer has deployed Junos Pulse and then needs to uninstall it; there are only a few ways, in which this can be accomplished. One way is via a deployment tool, such as Microsoft SCCM client or Altiris. Another simpler way is to run a script, after the user has network … [Read more...]
Idle timeout is recorded as not defined when connecting from iOS
This article describes the issue of a message, which indicates that the idle timeout is not configured, being present in the Junos Pulse logs on an iOS client, even though this is required on all the role configurations. When viewing the Junos Pulse logs on an iOS system, a message that is related to the idle timeout not being set is noticed; even though an idle timeout is … [Read more...]
Can Junos Pulse on the desktop utilize PassLogic Authentication?
iOS and Android Pulse clients are able to complete login to realms protected with PassLogic. Junos Pulse users fail to complete login from desktop machines, and see this error message: Connection Error: Unable to communicate with the server. (Error:1110) PassLogic is a one-time password authentication multi-device Web application UI and can be used as external auth by the … [Read more...]
Junos Pulse: How to register a BlackBerry device without a SIM card or data plan
This article provides information on how to register a BlackBerry device without a SIM card or data plan. You can register a BlackBerry device to the MSG console without a SIM or Data Plan. You will first have to enable Wi-Fi on the Blackberry device. You will not be able to send commands from the dashboard or MSG console; but can receive commands by clicking the … [Read more...]
Junos Pulse: The profile installation instruction web page hangs on an iOS device
This article describes the issue of the profile installation instruction web page hanging on iOS. When installing the profile certificates on an iOS device, the Apple Safari web browser will hang at the profile installation instruction web page. The certificates are correctly installed on the device. The profile will update the device; but the iOS Profile Installation … [Read more...]
Junos Pulse: “Invalid signature” messages are displayed in Junos Pulse debug logs
This article explains why "invalid signature" messages are displayed in the Junos Pulse debug logs for Pulse dll files and how the issue can be addressed. While installing the Junos Pulse for UAC dot1x Layer 2 connection and Layer 3 connection on some clients running Windows OS, an Invalid Signature error is displayed in the Junos Pulse debug logs. 00239,09 2013/08/11 … [Read more...]
Junos Pulse fails to connect to a non-broadcast SSID
At installation, Junos Pulse is unable to export the wireless 802.1x profile to Windows for a non-broadcast Service Set Identifier (SSID). When configuring Junos Pulse for an 802.1x wireless connection involving a non-broadcast SSID, Pulse will fail to export the settings to a Windows connection profile. To get Junos Pulse to connect to a non-broadcast SSID upon … [Read more...]
CheckPoint VPN fails over Air Card connections with Junos Pulse being installed
This article describes the issue of the CheckPoint VPN client being unable to establish a VPN connection via a Wide Band Wireless card, when Junos Pulse is installed. The CheckPoint VPN client is unable establish a VPN connection via a Wide Band Wireless card, when Junos Pulse is installed. The WAN Acceleration component of Junos Pulse appears to be causing issues for … [Read more...]
VPN on Demand fails to launch from iPhone
This article describes the workaround to be used when a VPN on Demand from the iPhone fails to launch. This issue is apparent under the following conditions: Users receive User authentication failed error message when VPN is launched from settings VPN on Demand fails and the error message plugin.error VPN disconnecting due to an authentication failure is displayed in … [Read more...]