On iPad 2, when a user connects via Wi-Fi and tries to launch VPN, the Status of the Junos Pulse VPN changes from 'Connected' to 'Reasserting'; this means that Pulse is trying to reconnect and drops the tunnel. However, with the same configuration, if the user tries the same from a desktop, the issue does not occur. Additionally, the same configuration works on iPad … [Read more...]
What client side logs are required when I open a Network Connect (NC) or Junos Pulse VPN case?
The procedure outlined in this article describes the process of enabling and collecting the required client-side log files, which are required by Juniper Support, to troubleshoot the following types of Network Connect (NC) or Junos Pulse VPN issues: Resource Access issues Performance issues Install issues Launch\Connection issues Credential Provider\Gina … [Read more...]