This article explains a requirement for installing Host Checker patches. Installing patches (through Patch Remediation) after launching a VPN tunnel (Junos Pulse or Network Connect) or through the secure tunnel cannot be done. The PRM (Patch Remediation Management) License is installed on the SA, but patches cannot be installed. The patch installation starts, but it never … [Read more...]
Junos Pulse users cannot login. Error message – Reason: Authentication rejected by server. Error 1319
This article describes the issue of users, when using Host Checker on the Junos Pulse Secure Access Controller (IC) or Junos Pulse Secure Access Gateway (SA), not being able to login if a specific Host Checker configuration is in use. When all pre-defined anti-virus and firewall products are selected, users may receive the following error: Reason: Authentication rejected by … [Read more...]
Do iOS Devices support the ‘Enable Mobile Security Check’ feature in the realm level Host Checker restriction?
This article provides information about the support extended by iOS devices for the 'Enable Mobile Security Check' feature, in the realm level Host Checker restriction. Enabling this feature requires the Junos Pulse Mobile Security Suite to be deployed and enabled on the mobile device. When this feature is enabled, mobile devices that do not have the security suite enabled … [Read more...]
When connecting to SAML-protected URLs, Host Checker is installed if used on the realm
Pulse is managed via non-browser connections; however, the browser-based Host Checker is showing as installed. This article explains what causes this and that the program is working as designed. Host Checker is showing as a separately installed application; however, all deployment is controlled external to a browser and is not expected to be present. When a realm is … [Read more...]
Is My Browser configured to allow the SA SSL VPN client components to install from the Web?
This article describes web browser requirements for installing the SA SSL VPN client components from the web. It discusses Microsoft Internet Explorer, Apple Safari, and Mozilla Firefox browsers. The SA Series SSL VPN Appliance uses two mechanisms to install and launch client software from a web browser: ActiveX controls, available only for Windows/IE Java … [Read more...]
Impact of the Java Plug-in (JRE/JVM) disabled in the browser
This article lists out the impacts of the Java Plug-in disabled in the browser when logging into a SSL VPN gateway and some of the possible workarounds. Some common error messages from browsers when Java is not installed or disabled: Firefox: "Blocked Plug-in" "Missing Plug-in" Internet Explorer: "An add-on for this website failed to run" Impact on Client … [Read more...]