This message is seen when the scan operation on an SNMP engine data file fails.

The LIBJNX_SNMP_ENGINE_SCAN_FAILURE message is logged each time the scan operation on the indicated SNMP engine data file fails.

The message will be similar to this:

An internal software failure occurred. A Junos OS process could not perform the scan operation on the indicated SNMP engine data file.

Perform these steps to determine the cause and resolve the problem (if any):

1. Collect the show command output to help determine the cause of this message.

Capture the output to a file (in case you have to open a technical support case). To do this, configure each SSH client/terminal emulator to log your session.

2. Analyze the show command output. Look for any related events that occurred at or just before the LIBJNX_SNMP_ENGINE_SCAN_FAILURE message.

3. Check your version of Junos OS. There was a rare issue where this error was sometimes seen after a commit operation. This has been fixed in versions 9.6R2, 9.4R4, 9.5R3, 10.1R1, 10.0R1, 9.6R1, 9.3R5, and 11.4R7. If you are already running a version of Junos later than the fixed version, or if the error is occurring at times other than directly after a commit operation, then continue with the next step.

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