Error message: “license not valid for this product”

An error is reported on the SRX device after attempting to load a license key for Sky Advanced Threat Prevention.

When attempting to load a Sky ATP premium subscription license key on an SRX device, an error occurs:

Although a license key is produced when you register your Sky ATP authorization code to a device serial number on the support portal, this license should not be added to the device. Device and subscription entitlement is done by the Sky ATP cloud service during device enrollment and is not managed on the SRX device itself (unlike other SRX features and subscriptions).

There is no need to load this license key anywhere.

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James Palmer

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