Error when generating subscription licenses for SRX

This article describes the issue of the failure to register subscriptions for SRX through the Subscription-Registration System. The following error message is displayed:

‘Error: An unknown error has occurred. Please contact Juniper Customer Care ..’.

I recently purchased SRX650 subscriptions for Web Filtering, Anti-Virus, and IDP updates; but when I try to register the license authorization codes based on Juniper Authorization Code Certificate in RTU files that I received for my purchase, I am getting the following error message in the tool.

‘Error: An unknown error has occurred. Please contact Juniper Customer Care ..’.

This is an internal error. You can contact Juniper Customer for additional assistance. For contact information, refer to the following link:

http://www.juniper.net/support/requesting-support.html

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Prasanna

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