How to collect Junos Pulse logs on BlackBerry devices

This article provides information on how to collect Junos Pulse logs from a BlackBerry device.

Junos Pulse Logs provide useful information to troubleshoot Junos Pulse related issues.

If the File manager is not available, it can be downloaded from Blackberry App World. With a File manager application, Junos Pulse logs can be captured from the /Device/store/home/user/pulselogs path.

The following image illustrates the Junos Pulse logs path:

How to collect Junos Pulse logs on BlackBerry devices-1

The following image illustrates how Junos Pulse logs look like:

How to collect Junos Pulse logs on BlackBerry devices-2

Note: The debug build and a BlackBerry file manager application is required to capture the Junos Pulse logs.

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